Skip to content

Terms and Conditions

Welcome to Royal Vapery, the UK’s trusted online vape store.
Our Terms and Conditions rules for using our website and purchasing our products. By accessing or shopping with Royal Vapery, you agree to these terms in full. Please read them carefully before placing any order.

Eligibility and Age Restriction

Royal Vapery sells vaping products only to customers aged 18 and over.
By purchasing from our website, you confirm that you are at least 18 years of age.
We may use third-party age-verification services and reserve the right to cancel any order if verification cannot be completed successfully.

Use of the Website

By using our website, you agree to:

  • Provide accurate personal and payment information.
  • Use the site only for lawful purposes.
  • Not copy, modify, or misuse any content, images, or trademarks belonging to Royal Vapery.
  • Accept responsibility for maintaining the confidentiality of your account credentials.

Any breach of these terms may result in suspension or permanent restriction from our website.

Product Information and Availability

We take every effort to ensure product descriptions, images, and pricing are accurate. However, slight variations in packaging or specifications may occur.
All products are subject to availability. In the event an item is out of stock after purchase, you will be notified immediately and offered a refund or suitable replacement.

Pricing and Payments

All prices on our website are listed in GBP (£) and include VAT where applicable.
Payment methods accepted include Viva Wallet Or World Pay and other Trusted approved gateways.
Payment must be received in full before your order is dispatched.
We reserve the right to update pricing or promotional offers at any time without prior notice.

Shipping and Delivery

We deliver across the UK using reliable courier services such as Royal Mail, Or DPD,
Delivery times vary depending on location and selected shipping method.
We process orders promptly, but Royal Vapery is not liable for delays caused by postal or courier services.

Free delivery is available for qualifying orders as stated on our website.
Tracking information will be provided once your order has been dispatched.

Returns and Refunds

We want you to be fully satisfied with your purchase.
If you receive a damaged or faulty item, please contact our support team within 14 days of receipt for a replacement or refund.

To qualify for a return:

  • Items must be unused and in their original packaging.
  • E-liquids, disposable vapes, and opened products cannot be returned for hygiene reasons unless defective.

Refunds are issued to the original payment method after inspection and approval.
For full details, please review our Returns and Refund Policy.

Promotions and Deals

Royal Vapery regularly offers exclusive discounts and bundle deals Offers on vape kits, e-liquids, and accessories.
All promotional offers are subject to availability and time limits.
We reserve the right to modify or withdraw any deal without prior notice.
For current offers, visit our Vape Deals Page.

Safety and Product Use

Vaping products contain nicotine, which is an addictive substance.
Products should only be used by adults who already smoke or vape.
Always read product labels carefully and follow usage guidelines provided by manufacturers.
Keep all products out of reach of children and pets.

Royal Vapery is not responsible for misuse, modification, or mishandling of any product purchased from our website.

Intellectual Property

All text, graphics, logos, images, and content on this website are the property of Royal Vapery.
You may not reproduce, distribute, or use any content without written permission from us.

Limitation of Liability

To the fullest extent permitted by UK law, Royal Vapery shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Our total liability for any claim shall not exceed the total amount paid for the product in question.

Privacy and Data Protection

Your privacy is important to us.
All personal data is handled in accordance with our Privacy Policy, which complies with the UK General Data Protection Regulation (UK-GDPR).

Changes to Terms

We may update these Terms and Conditions at any time to reflect changes in law, business operations, or website functionality.
Any updates will be published on this page with a revised date.
By continuing to use our website, you agree to the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales, and all disputes shall be handled exclusively by the courts of England.

Royal Vapery operates in full compliance with the UK Tobacco and Related Products Regulations 2016 (TPD). All nicotine-containing products sold through our website adhere to the following legal standards:

  • The maximum nicotine strength permitted in e-liquids is 20 mg/ml (2%).
  • E-liquid bottles containing nicotine do not exceed 10 ml in capacity.
  • All devices, coils, and pods are TPD-notified and registered before sale.
  • Product packaging includes mandatory warnings and ingredient labelling in accordance with UK regulations.

By purchasing from Royal Vapery, you agree to use all products responsibly and in accordance with these legal and safety requirements.

Disposable Vape Ban (Effective 1 June 2025)

From 1 June 2025, the UK Government will enforce a nationwide ban on the sale and supply of disposable (single-use) vapes, regardless of nicotine content.
This legislation is part of the government’s plan to reduce environmental waste and youth vaping.

After this date, Royal Vapery will no longer sell disposable vapes and will continue offering only reusable, rechargeable, and refillable vape kits that fully comply with UK safety and environmental standards.

We remain committed to helping customers transition smoothly from disposables to compliant, eco-friendly alternatives.