Skip to content
📦 Orders placed between 23–30 July will be dispatched on Friday, 31 July. Thank you for your patience!
📦 Orders placed between 23–30 July will be dispatched on Friday, 31 July. Thank you for your patience!

Privacy Policy

Privacy Policy

Last updated - 2 July 2026

This privacy policy explains how Royal Vapery collects, uses and protects your personal data. Royal Vapery is a trading name of RRF Trading Ltd, the data controller responsible for your information under UK data protection law. RRF Trading Ltd is registered at 11 Merrick Ave, Preston, PR1 5TL.

Who is responsible for your data?

RRF Trading Ltd is the data controller for personal data collected through royalvapery.co.uk. Contact the company about any data matter by email at support@royalvapery.co.uk. [FLAG: add ICO registration number and, if appointed, a named data protection contact.]

What personal data does Royal Vapery collect?

Royal Vapery collects 4 types of personal data when you use the site. Each type supports a specific part of the order or account process.

  • Contact details: Name, email address, delivery address and phone number.
  • Order information: Products purchased, order value and order history.
  • Payment data: Processed securely by third-party payment providers, not stored by Royal Vapery.
  • Age verification data: Information used to confirm you are 18 or over.

How does Royal Vapery use your data?

Royal Vapery uses your personal data to process orders, deliver products, verify age, and provide customer support. Marketing use, such as email or SMS updates, relies on your consent, which you withdraw at any time. Royal Vapery relies on lawful bases including contract, legal obligation, legitimate interests and consent under UK GDPR.

Who does Royal Vapery share your data with?

Royal Vapery shares personal data only with trusted service providers that support the running of the store. Each provider processes data under contract and only for the stated purpose.

  • Payment processors: PayPal, Stripe and Shopify Payments handle secure transactions.
  • Delivery partners: Royal Mail, DPD and Evri deliver your order.
  • Analytics and advertising partners: Google and Meta support site analytics and advertising.
  • Email and SMS platforms: Mailchimp and Klaviyo manage marketing communications.

How does Royal Vapery use cookies?

Royal Vapery uses cookies on royalvapery.co.uk to run the site, remember your basket, and measure performance. The Shopify platform sets essential cookies, while analytics and advertising cookies rely on your consent. Manage your cookie preferences through the cookie banner or your browser settings.

How long does Royal Vapery keep your data?

Royal Vapery keeps personal data only for as long as necessary for the purpose it was collected. Order and transaction records are retained to meet UK legal and tax obligations. Marketing data is kept until you withdraw consent or ask for its removal.

International data transfers

Some of Royal Vapery's service providers process data outside the UK, including in the United States. Where data leaves the UK, providers apply safeguards required by UK data protection law, such as standard contractual clauses. These safeguards keep your data protected to UK standards.

What are your data protection rights?

UK data protection law gives you 7 rights over your personal data. You exercise any right by contacting Royal Vapery at support@royalvapery.co.uk.

  • Right of access: Request a copy of the data Royal Vapery holds about you.
  • Right to rectification: Ask for inaccurate data to be corrected.
  • Right to erasure: Request deletion of your data where the law allows.
  • Right to restrict processing: Limit how Royal Vapery uses your data.
  • Right to data portability: Receive your data in a portable format.
  • Right to object: Object to processing based on legitimate interests or marketing.
  • Right to withdraw consent: Withdraw consent for marketing at any time.

How to contact us or make a complaint

Contact Royal Vapery about your data or this policy by email at support@royalvapery.co.uk. If you have a concern that Royal Vapery cannot resolve, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. The ICO regulates data protection in the UK.

Changes to this privacy policy

Royal Vapery may update this privacy policy from time to time. The version published on royalvapery.co.uk applies from its stated date. Check this page for the current version.