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General Office

382 NE 191st St # 87394 Miami

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+1 888-234-1234 (tool-free)

Working Hour

Mon – Fri, 7:30 AM – 4:00 PM PT
Sat, 8:00 AM – 1:00 PM PT
Sun, Closed

 Find a Store

Contact Royal Vapery

Royal Vapery provides customer support by email and WhatsApp for orders, products, returns and delivery questions. RRF Trading Ltd runs the support team from Preston and replies to messages from adult customers across the UK. Every enquiry reaches a real person who knows the product range.

How can you contact Royal Vapery?

You can contact Royal Vapery through 2 direct channels: email and WhatsApp. Both channels connect you to the UK support team for help with any order or product.

  • Email: Send your query to support@royalvapery.co.uk with your order number for the fastest response.
  • WhatsApp: Message the support team on 07861 338877 for quick, chat-based help.

Social media adds a third route for general questions. Royal Vapery stays active on Facebook, Instagram, TikTok, YouTube and Pinterest.

What can Royal Vapery help you with?

Royal Vapery  support team helps with 4 common needs: order queries, product questions, returns and delivery updates. Each need maps to a fast answer from a team that handles orders daily.

  • Order queries: Check order status, amend details, or resolve a payment issue.
  • Product questions: Get guidance on pod vape kits, coils, e-liquids and device compatibility.
  • Returns: Request a return authorisation for a faulty, damaged or incorrect item.
  • Delivery updates: Track a dispatched order or ask about delivery timing.

How do you return a product to Royal Vapery?

You return a product to Royal Vapery by requesting a return authorisation before sending anything back. Contact the support team by email or WhatsApp within 48 hours of delivery for a faulty, damaged or incorrect item, and include your order number with a photo or video of the issue. Full eligibility and timeframes sit on the refund and return policy page.

Where is Royal Vapery located?

Royal Vapery is located in Preston, United Kingdom, and trades as an online-only vape store. RRF Trading Ltd is registered at 11 Merrick Ave, Preston, PR1 5TL. The address is a registered office, not a walk-in shop, so all orders and support run online.

Frequently Asked Questions

What is the best way to contact Royal Vapery?

The best way to contact Royal Vapery is by email at support@royalvapery.co.uk or WhatsApp on 07861 338877. Email suits detailed order queries, while WhatsApp works well for quick questions. Include your order number in either channel so the support team can help without delay.

Does Royal Vapery have a phone number?

Royal Vapery offers WhatsApp support on 07861 338877 rather than a standard call line. WhatsApp lets you message the support team, share photos of an order or product, and keep a record of the conversation. Email at support@royalvapery.co.uk provides a second direct route for any query.

Can you visit Royal Vapery in person?

No, you cannot visit Royal Vapery in person, because the business operates as an online-only vape store. RRF Trading Ltd holds a registered office in Preston but no walk-in shop. Adult customers place orders and reach support entirely online, by email or WhatsApp.

How do you contact Royal Vapery about a faulty product?

Contact Royal Vapery about a faulty product by messaging the support team within 48 hours of delivery. Send your order number with a clear photo or video of the fault to support@royalvapery.co.uk or via WhatsApp. The team then issues a return authorisation and explains the next steps.